Special accommodations are granted on an individual basis and are dependent on the nature and extent of the request, documentation provided, and requirements of the assessment or examination.

Requesting accommodations and confidentially of requests

Individuals can request a special accommodation due to a documented disability, medical diagnosis, or for a religious reason. Requests for special accommodation are confidential. The Special Accommodations Coordinator will review the supporting documentation and may discuss submissions with the Director of Examinations and Credential Verification, In-House Legal Counsel and/or the Registrar as required.

Requests for special accommodation must be submitted by email to accommodations@ndeb-bned.ca and must include a detailed outline of the requested accommodation(s) and attachments of all supporting documentation. Email attachments must be PDF or jpeg format. Submissions must be received by the registration deadline date. 

  • Supporting documentation cannot be older than one year and must include:
  • a detailed report or official letter from a qualified professional appropriate for evaluating the accommodation
  • a detailed diagnosis
  • a description of the participant’s condition and specific recommendations for accommodation(s)

The NDEB reserves the right to request further documentation. Last minute requests are difficult to arrange and cannot be guaranteed.

Granting special accommodations

The NDEB will determine the date, location, and accommodation conditions that can be offered.

Accommodation(s) are valid for one assessment/examination session and are not transferrable to subsequent sessions.

Accessibility and disability

The NDEB special accommodations policy is compliant with accessibility standards under the Accessibility for Ontarians with Disabilities Act (AODA).


The Accessibility Standards for Customer Service, Ontario Regulation 429/07 came into effect on January 1, 2010. The Regulation outlines accessibility standards specific to customer service for every designated public sector organization and to every other person or organization that provides goods or services to members of the public or other third parties and that has at least one employee in Ontario. The Regulation addresses the following:

  • establishment of policies, practices, and procedures
  • use of assistive devices
  • use of service animals and support persons
  • temporary disruptions in services and facilities
  • training for staff
  • feedback process
  • notice of available documents and format of documents.


In accordance with the definition in the Human Rights Code, Section 10 (1) of the Code defines “disability” as:

  • any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device,
  • a condition of mental impairment or a developmental disability,
  • a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language,
  • a mental disorder, or
  • an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997