Verification of Scores

Examinees who have taken the Written Examination, the OSCE, the Assessment of Fundamental Knowledge, Assessment of Clinical Judgement, the DSCKE or the NDSE, may within one month of the release of results request a verification of their score.

Verification of the Written Examination and OSCE

NDEB staff members perform a manual rescore by comparing the answers on your answer score sheet with the master score sheet. In most circumstances, this process confirms that no errors were made during the scanning and electronic scoring process.

Verification of the AFK, ACJ and DSCKE

NDEB staff members confirm the score produced from the electronic examination matches the score provided to the examinee. The examinee’s answers are then compared to the master answer key. NDEB staff also confirms the test equating, rescaling (if applicable) has been calculated correctly.

Verification of the NDSE

There are two options for verification of an NDSE score.

  1. Rescore
    A rescore is a verification of the calculation of the final grade. A rescore is unlikely to change your final grade as all failing results have already been re-calculated by NDEB staff.
  2. Regrade
    A regrade is a re-evaluation of your performance using the original grading rubric, by a different group of examiners.

If you intend to request a rescore followed by a regrade if your result does not change, you can request both the rescore and regrade at the same time. When both a rescore and regrade are requested, the rescore will be completed first. If the rescore results in a passing grade, NDEB will cancel the regrade request and refund the regrade fee.

How do I request a verification of my examination?

Verification of scores is available to examinees who have failed the examination.

To request a verification of your AFK or ACJ score, log in to your NDEB online profile and select “Other Services”.

For DSCKE participants, your request must be submitted by email to and payment sent by cheque or money order to the NDEB office.

For the Written Examination, OSCE, or NDSE login to you NDEB online profile and select "results" from the menu on the left.

How do I get the results of the verification?

Examinees are notified of the result of the verification by email approximately 6 weeks following the request. Regrades are typically completed within 12 weeks.

In no circumstances will examinees have access to their examinations or scoresheets.

Compassionate Appeal

Compassionate Appeal Policy  *Updated September 25, 2020

Compassionate appeals must be received in writing within seven days of the examination.

If an examinee believes they have been prevented from demonstrating their ability during the examination because of a serious health or unanticipated circumstance during the administration of an examination, the examinee can submit a compassionate appeal to the Executive to void the result. The Executive Committee will also decide if a refund of fees is to be granted.

If the circumstances beyond the examinee’s control occurred before the administration of the examination, the examinee must withdraw. Please refer to the NDEB By-laws and Policies for Examinations for more information.

Many examinees experience anxiety prior and during an exam. Exam anxiety is normal. Exam anxiety does not lead to a test accommodation or compassionate appeal. Anxiety must be a diagnosed disorder to warrant accommodation or a compassionate appeal.

A request for a compassionate appeal will be considered if the examinee submits the Compassionate Appeal Request Form by email to with the subject “Compassionate Appeal” within seven days of the examination date.

Supporting documentation must be included with the compassionate appeal submission. All supporting documents must be issued in English or French.

Medical documentation must:

  • be issued on the date of the NDEB examination (initial doctor visit).
  • be on official practice or hospital letterhead.
  • include the professional’s credentials.
  • include a phone number and fax number for documents to be verified.
  • include a clear diagnosis and description of your limitations associated with the diagnosis.
  • include information on how the diagnosis was made (i.e. tests administered, procedures performed, and a comprehensive interpretation of results).

If additional tests are required to establish a diagnosis after the initial medical visit, the medical documentation must show that additional test will be required.

Test results and a diagnosis are required before the compassionate appeal can be submitted to the Executive Committee; however, it is important that the submission and initial medical documentation is received by the NDEB office on time. 

Examples of documentation that is not acceptable:

  • Handwritten letters from health care providers
  • Diagnoses on prescription pads

For family related circumstances, documentation must include:

Proof of relationship between the examinee and the family member for reasons of immediate family illness or death. Immediate family[i] in relation to the examinee is defined as:

  • spouse or common-law partner;
  • father and mother and the spouse or common-law partner of the father or mother;
  • child(ren) and the child(ren) of the spouse or common-law partner;
  • grandchild(ren);
  • brothers and sisters;
  • grandfather and grandmother;
  • father and mother of the spouse or common-law partner and the spouse or common-law partner of the father or mother; or
  • any relative who resides permanently with the examinee or with whom the examinee permanently resides.

Death certificate for family member if applicable.
Medical documentation for a family member that meets the criteria outlined in the “Medical documentation” above if applicable.

Your examination results will not be released until you receive the decision of the Executive Committee.

ACS Appeal

If you have failed the Assessment of Clinical Skills (ACS), you may submit a written appeal to the NDEB within three months of the release of results. During an ACS Appeal, a panel of three Appeals Committee members will look at the procedures under appeal and determine if the grading criteria was applied correctly.

Assessment of Clinical Skills Appeal Process

Step 1 – Submitting an Appeal

The deadline to submit an appeal of the December 2019 ACS is November 15, 2020.

Participants must complete and submit the online ACS Appeal Submission Form within three months of the release of results. Participants who have failed the Assessment of Clinical Skills (ACS) can make a submission in writing to the Appeals Committee outlining the grounds for requesting to have a grade(s) changed.

  • Submissions can include photographs to illustrate the reason for a grade change, but the Appeals Panel will only assess the actual work performed during the assessment.
  • The cost of the ACS appeal is determined annually by the Board. The appeal fee must be paid through your online profile before you submit an appeal.
  • When the NDEB has received your appeal submission, you will receive notification of receipt by email.
  • You have seven (7) days from the date of your original submission to provide additions or changes to your submission. If your additions or changes are received more than seven (7) days after the original submission, your appeal may be deferred to the next meeting of the Appeals Committee. Additions or changes received after the Appeals Committee has reviewed the appeal will not be considered.

Step 2 – Review by the Appeals Committee

Before the Appeals Committee meets, the Committee will be provided with your appeal record which may consist of the following documents:

  • Your appeal submission
  • Report of Results for the grades under consideration
  • Typodonts with all Assessment teeth in position
  • Identification Card
  • Invigilator Notes for Participant
  • Time Delay forms
  • Any photographs taken during the evaluation of your typodonts. Note, there is no requirement to take photographs during the evaluation

If you have appealed a change of grade for

  • Infection Control, the Infection Control Grading Form will be included.
  • Record of Procedure, the Record of Procedure Grading Checklist will be included.
  • Dental dam, the Dental Dam Requirement Grading Form will be included.

Appeal submissions are reviewed anonymously. Personal information such as name, gender, or country of origin will be removed.

A three-member Panel of the Appeals Committee will review the appeal record, verify if the work submitted was graded in accordance with the grading criteria for the assessment, and determine if any of the grades under consideration should be changed to a higher grade.

The Panel may use resources when considering your appeal, including but not limited to NDEB correspondence, notifications, protocols, policies, typodont viewing forms, etc.

The Appeals Committee will not take health issues or unanticipated extenuating circumstances beyond your control, such as medical or equipment issues, into consideration when reviewing your appeal submission. These are considered compassionate appeals and should be submitted according to the By-laws regarding compassionate appeals.

Step 3 – Results of the Appeal

The Panel will provide a Report of the Appeals Panel to NDEB staff. The report will then be circulated to you by email. Any grade changes will be updated and accessible in the “Results” section of your online profile.

Application Rejection Appeal

Application Rejection Appeal Process

1.   If the Board rejects an application then the Applicant may appeal the decision to reject the application to the NDEB Board.

2.   If the Applicant wishes to appeal the decision of the Board then the Applicant must file a notice to appeal within fifteen (15) days after the Applicant receives the rejection of the application from the Board.

3.   Upon receipt by the Board of the notice to appeal, the Board within fifteen (15) days of receiving the notice of appeal from the Applicant, will provide to the Applicant the following documents (if the documents are in the possession of the Board):

  • The Applicant’s application.
  • The Applicant’s file and all documentation contained in the file.
  • The detailed notes of the credential assessor(s).
  • The Country / School education profile for the documents in question.

4.   Upon receipt by the Applicant of the documents in paragraph 3, the Applicant may provide a written appeal submission to the Board within fifteen (15) days after the receipt of the documents listed in paragraph 3.

5.   Upon receipt by the Board of the documents in paragraph 3 and the Applicant’s written appeal submission, the Board will

  • grant the Applicant’s appeal; or
  • deny the Applicant’s appeal; or
  • make such other decisions as it deems fair and just in the circumstances.

6.   The decision of the Board will be in writing and sent to the Applicant within forty-five (45) days after the documents in paragraph 3 are provided to the Applicant.

7.   The decision of the Board will be final.