Contact the NDEB
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Frequently Asked Questions
Does the NDEB accept emailed statements of good standing from the licensing authority?
Yes, if your licensing body is unable to submit a hard-copy statement of good standing, they can send a scanned copy of your statement of good standing, attested by the appropriate authority, directly to the NDEB by email.
The statement of good standing must be sent from an official, traceable email account, and include the name and position of the appropriate authority. Emails from generic email accounts, such as Yahoo, Gmail, Hotmail, Rediffmail, or otherwise, will not be accepted. Please request that your NDEB identification number be included in the subject of the email.
Official statements of good standing are also accepted from approved online digital services, such as World Document Services.
Does the NDEB accept emailed transcripts from the university?
Yes, if your university is unable to submit hard-copy transcripts, they can send a scanned copy of your transcript, attested by the appropriate authority, directly to the NDEB by email.
Transcripts must be sent from an official, traceable email account, and include the name and position of the appropriate authority. Emails from generic email accounts, such as Yahoo, Gmail, Hotmail, Rediffmail, or otherwise, will not be accepted. Please request that your NDEB identification number be included in the subject of the email.
Official transcripts are also accepted from approved online digital services, such as My eQuals, Parchment, Credential Solutions, Digitary Core, Docs Wallet, and Student Clearing House.
Does the NDEB accept emailed documents from the university or regulator?
Yes, if your university or regulator is unable to submit hard-copy documents, they can send a scanned copy of your document, attested by the appropriate authority, directly to the NDEB by email. Documents must be sent from an official, traceable email account, and include the name and position of the appropriate authority. Emails from generic email accounts, such as Yahoo, Gmail, Hotmail, Rediffmail, or otherwise, will not be accepted. Please request that your NDEB identification number be included in the subject of the email. Official documents are also accepted from approved online digital services, such as My eQuals, Parchment, Credential Solutions, Digitary Core, Docs Wallet, Student Clearing House, World Document Services, and CSSD.
The National Dental Examining Board of Canada (NDEB) is committed to communicating with you in a respectful, professional manner. The same courtesy should be extended by you to our staff. Abusive behaviour or communications such as intimidation, shouting, threats, harassment, racist, discriminatory, or obscene statements made toward NDEB staff will not be tolerated.
Engaging in these behaviours may result in limited or restricted communications with you.
We appreciate your cooperation in this matter.
Contact information
The National Dental Examining Board of Canada
340 Albert Street, 12th Floor
Ottawa, Ontario, Canada K1R 7Y6
Tel: 613-236-5912
Fax: 613-236-8386
For general information, contact us by email at info@ndeb-bned.ca.
All correspondence must be directed to the NDEB office. You must not contact NDEB Board Members or examiners directly.
Hours of Operation
Monday – Friday 9:00am – 4:00pm (EST)
